Agyaat trailer Sony is not

Agyaat trailer

Sony is not listening to my critique, but you are. If you want a capable Blu-Ray player that is adequately styled, then this is fine. If you want to take your chances about how Sony has glued together the internet based features, then be my guest. Others here apparently have managed to succeed at getting the whole thing operational, so it must once have been possible. I will see how long it takes for Sony to respond to my email, and if the problem gets resolved, at which time I will be happy to report back, positively or otherwise. But be cautioned that most things that Sony creates that rely on a comprehensible Web strategy is often beyond understanding at best, and at worst, simply fails. Sony did respond via email within 24 hours of my email see above. But they responded as if they hadn t even read my email by telling me to migrate the credentials from an account I don t have at Sony Style dot com to another account I don t have at internet dot sony dot tv slash bravia. The latter of these two URLs is where Sony tells you to go to enter the code the unit generates to enable the internet features. It displays this URL right on the screen of your TV with instructions that are apparently invalid. I figured out a way around all of this mess. I went to SonyStyle, created an account, waited a few minutes and then went back to the Sony-provided URL. When asked for my credentials, I entered my new SonyStyle name and password, and THEN I was allowed to enable the internet features at MY ESSENTIALS. From there, you have to go to Amazon s and Netflix s Web sites and activate your Sony BD unit. Once that is done a pleasure by comparison to the Sony sites and service, your BD player is ready for use. I live in an area unserved by a major cable company. Our internet service is delivered by our local community cable company and the best downstream connection I can get is 5Mbps sustained. On a computer this has proven to be plenty fast enough to watch Hulu at the highest resolution or Netflix streaming at high quality. However, on the BD unit, the Netflix video appears far blockier than on any computer I own, and it starts and stops frequently, presumably because of insufficient built-in buffer. I am not expecting real-time HD, but I am expecting something better than an early 2000s QuickTime postage-stamp size movie. So, I took one star away from my original three-star review for three reasons: 1 Sony s customer support is not supportive, nor cares enough about the customer to actually READ the content of an email and respond with useful information. Customer service IS part of a product s promise, so it is valid to review. 2 The internet features seem hampered by insufficient buffer. 3 After a week, I have come to dislike the physical design for functional reasons. There is no EJECT button on the remote, which baffles me. And the faceplate is of the flimsy flip-down variety in that old smoked plexiglass kind of way! to conceal the loading slot/tray. The faceplate is right on the edge of catching the disc tray, but not because of intentional precision design work, but because the faceplate doesn t flip ALL the way out of the way. I give Sony credit for inventing the Blu-Ray format in the first place as it is amazing. But, I am inclined to agree with another reviewer here that Sony appears to have given up on consumer electronics and is quite unable to turn their inventions into products that demand or deserve premium pricing and customer respect.